Client Testimonials

“We’ve been working closely with Sam to support and improve our system, and the impact has been significant. By spending time in the office with our BigChange users, he’s developed a strong understanding of how we operate day-to-day, which has made his input both practical and highly relevant.

Sam helped us implement new processes while also refining our existing worksheets to make them far more efficient. As a result, we’re now able to capture and use much more meaningful data, which has improved our overall visibility and helped strengthen our compliance.

Sam’s ongoing support has been invaluable. He’s always quick to respond when needed and takes the time to ensure we fully understand the changes being made. Importantly, he hasn’t just fixed issues, he’s taught us how to continue evolving and improving the system ourselves moving forward.

Overall, it’s been a very positive experience, and Sam’s contribution has made a real difference to how we operate.”

“We weren’t using BigChange properly and were considering leaving, but Sam spent a day with us, then changed a few things and set up some better processes. Now we’re much more efficient, manage our jobs better and use it so much more than we used to. The worksheets now capture all the info our customers need, and the new templates look really smart.
 
Our engineers and office staff really like it now, and we’re seeing the benefits we hoped we’d see when we first bought the software.”

“Sam has been an invaluable asset in supporting PHD through his expertise in the BigChange software. Before his involvement, our data was fragmented, difficult to navigate, and prone to inconsistencies. Sam took the time to understand the specific needs of our business and transformed our site into a well-structured, efficient, and reliable system.
 
He streamlined data organisation, improved accessibility, and implemented solutions that significantly reduced errors and duplication. His ability to explain complex technical concepts in a clear and practical way also empowered our team to use the system more effectively and confidently.
 
Thanks to Sam’s contributions, we have been able to focus more on planning and analysis rather than troubleshooting data issues. His professionalism, attention to detail, and problem-solving skills have made a lasting impact on the business, and we would highly recommend him to anyone needing expert BigChange support.”

“VME have been working with Sam for several years now. His input, ideas and technical expertise have helped streamline our operational services incredibly.  We continue to work together, and I would have no hesitation in recommending his company throughout all sectors. Each of the team have benefited from his collaborative approach, and we look forward to developing even further.”

“We’ve had the pleasure of working with Sam for the past 3 months on the development of our BigChange software, and the impact has been significant. He was quickly able to understand our business model and requirements and was able to translate them into practical, effective solutions within the system.


 
He has helped us streamline our processes, improve visibility and functionality, and enable us to utilise the best practice solution most effectively. We wouldn’t hesitate to recommend Sam to any business looking to optimise their BigChange set-up.”